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Traders on billion-dollar crypto exchange say they can't withdraw money
By Oscar Williams-Grut
Business Insider, New York
Wednesday, December 6, 2017
LONDON -- Customers of cryptocurrency trading platform Bittrex are complaining of problems withdrawing money and say they have been left in the dark by the huge U.S. exchange.
Several Bittrex customers contacted Business Insider in recent weeks to complain about problems. Others have taken to Twitter and forums such as Reddit.
The majority appear to have issues verifying their identities when trying to withdraw money from the platform. The people who BI spoke to are angry that they have received little to no communication from the platform about the issues, leaving them confused and concerned.
Bittrex on Wednesday admitted to "significant delays" in handling customer issues but claimed the issues only affect "a small percentage of our overall user base." ...
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